WhatsApp automation features that actually work
Inbox, AI, automation, and team tools — all included on every plan.
Everything you need as WhatsApp gets busier
A complete operating system for business messaging.
Answer common questions automatically
Uses your content to handle FAQs, bookings, and support around the clock
See what’s working — in real time
Clear insights without enterprise dashboards or CRM complexity.
24s
First response
100%
Delivery rate
16%
Automation coverage
Messages trend
482
Chats today
99.9%
Reliability
3pm-5pm
Peak Hour
Track what matters — clearly
Guide customers through bookings and follow-ups
Ask the right questions, collect key details, and follow up automatically
Hand over to humans at the right moment
Chatcrunch steps aside automatically when required — for seamless handover
What Chatcrunch does for you
Save hours every week
Automate repetitive questions so your team can focus on high-value conversations.
Fast lead response
Engage leads as soon as they message and qualify before handoff.
Scale support
Handle more conversations without adding headcount.
Global Reach
Multilingual support so you speak your customer's language.
Deep dive into control
Tools designed for teams, not just automation.
Automation Studio
Opinionated automation — build flows that do exactly what you expect.
- ✓Visual flow builder
- ✓Message buttons, media, conditions
- ✓Pre-built templates for common scenarios
- ✓Usage tracking and analytics
Running flow...
Inbox & Team
Shared inbox with assignment and context.
- ✓Shared WhatsApp inbox
- ✓Manual and automatic assignment
- ✓Tags, notes, quick replies
- ✓Clear delivery status for every message
John Doe
Hi, I'd like to book an appointment
Waiting for assignment...
More capabilities
Built-in tools for teams managing WhatsApp at scale
Official WhatsApp API
Uses the official WhatsApp Cloud API for reliability.
Team Collaboration
Role-based access control with admin, and agent permissions for your entire team.
Notes & Tags
Internal notes visible only to your team. Tags for organizing and filtering conversations.
Search
Find any conversation, contact, or message fast.
Usage Tracking
Usage dashboard with response tracking and billing transparency.
Fast delivery
Quick message delivery with reliable infrastructure.
Human-First Control
Automation stops when humans reply. You stay in control.
Industry Templates
Pre-configured setups for common business use cases.